Terms and Conditions
Placing an Order
On a product page for ring, in case you do not find your ring size in the provided list, you need to email Niki Gems the ring size of your choice within 3 days from the date of placing the order. In case Niki Gems do not get the ring size in 3 days, Niki Gems will manufacture and ship the product with the most popular ring size, i.e. size 7 for women and 10 for men.
When you click on “Add to cart” you add a product to your order list. Once a product is added, you may choose to either continue shopping or proceed to checkout. If you wish to proceed to checkout and are not logged in, you will asked to do so during the process. The checkout has 4 steps in total: Billing, Shipping, Payment, and Order Confirmation.
Niki Gems receive your order at the completion of the third step or Payment. Once Niki Gems receive the order, you will receive an email acknowledging the details of your order. This email does not confirm your order, it only recognizes that Niki Gems have received your requested order. Although Niki Gems make every effort to complete your order, if Niki Gems is unable to complete your order, Niki Gems notifies via email within 5 business days and you will not be charged for orders that cannot be fulfilled.