In case you are not happy with your purchase, you can always return the product within 30 days from the date of receiving the product. Niki Gems will not honor any returns done thereafter. Although we DO NOT HAVE A REFUND POLICY; HOWEVER, DOES ACCEPT RETURNS FOR EXCHANGE with products of same or higher value.
Note return shipping is buyer’s responsibility, this has to be borne by you (the buyer).
In case you choose to return your purchase, please return with original tags, invoice, certificate, and packaging.
Additionally, you need to ensure:
- The product is not used
- The product is not worn
- The product is not damaged
- The product is not altered
In the process of returning, should you need any assistance feel free to contact us.